Probleme mit Router Sagemcom FAST5460

[_Oleksii_]

Hello,

I have contract for "Red Internet & Phone 50 Cable" with "WLAN-Kabelrouter FAST5460" without WiFi. 

Only for firrst 1-2 month I have almost stable connection (over time it got worse and worse). 

For now after router software reboot - internet is available for 5 - 10 minutes only and again gone. 

While router status is green (like connected) the ping (from web interface) to outside IP is failed. 

Again after rebooting I can get next 5 - 10 minutes of connection. 

Also I made factory-default reset  several times. This does not change situation.  

Thanks in advance.

[Tobias]

Hey,

I can have a look at the connection 🙂 Do you send me your customer data (customer number, name, address and date of birth of the contract owner) via private message?

Please let me know in the article when you have sent me the data.

Regards

Tobias