Menu Toggle

Aktuelle Eilmeldungen: 

 

Mein Vodafone-App: Einloggen weder mit Mobilfunknummer noch SMS Code möglich

Mein Vodafone App:  Vodafone Pässe können nicht mehr kostenlos geändert werden bei iOS

Aktuelle Einschränkungen bei DSL & Festnetz im Raum Bocholt

 

 

Nähere Infos dazu findest Du im Eilmeldungsboard

Close announcement

Internet-Geräte

Siehe neueste
Problem with New Router: Frequent Disconnection (rebooting of router)
Highlighted
Daten-Fan

Hi,

 

I have upgraded to Cablemax 1000 and since last few months the new router is rebooting frequenly causing distruction in internet conection. 

 

I have previouly contacted Customer sevice and followed e intructions given, factory reseting the router, which has no helped. 

 

Could you please help to solve this problem? The old router worked for months without rebooting while this new one reboots a few times a day.

 

Mehr anzeigen
2 Antworten 2
Highlighted
Moderatorin
Moderatorin

Hi Yobtist

The restart is always the first try, if this doesn't work you should report it again to the customer service so that a fault ticket can be created.

You can use our Social-Media-Help for this.

Best regards
Ida

Mehr anzeigen
Highlighted
Giga-Genie

@Ida how do you know that @Yobtist is a Vodafone West (formerly Unitymedia) customer?

kind regards Robert 

Mehr anzeigen