TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 28.01.2022 10:33
I haven't had a day with Internet since I receive de router:
1) 15/01/2022: I have used the services of this company; 2) 21/01/2022: I received the modem, installed it according to your instructions, but I still don't have internet ("@" sign flashing), so I had to pay 9,90 EUR for one week of Vodafone Hotspot; 3) 21/01/2022: I spoke with Vodafone customer service and they have scheduled a call and, if necessary, a technical visit; 4) 22/01/2022: I received the call and when I got home my internet was working but about 3 hours later it stopped working and since then it has not worked. So I have not been able to use the internet for more than 3 hours since I signed the contract. I would like to know when the internet will be regulated again and if you will deduct these days from my monthly bill
am 28.01.2022 10:35
Correction: I want to schedule a technical visit
am 31.01.2022 14:50
Hi LucasVelasquez,
welcome to our Community.
We can have a look on that. Please send me a private message with the following information:
- your full name
- your full address
- date of birth
- customer number
- e-mail address
- the link of this thread
Please reply here when you have sent the private message.
Regards
Stephan