TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 28.07.2020 22:23
Hi there,
Like many others, I'm writing here as unfortunately my German is basic and I can't get through to talk to someone in English on the phone.
I'm a Vodafone CableMax 1000 customer, I'm moving tomorrow, have booked your moving service, but only now I found out that the socket in my new apartment is not one of the multimedia ones. I don't have a multimedia adapter (I had one sent over with the first router, but when I changed the contract type in April and sent back the first router, I sent the complete box back, so also the adapter with it).
Could you please arrange that I get one delivered? How quickly would it arrive? Would it cost anything?
And as it's urgent to have one - are these multimedia sockets unique? Or can I find one in a shop / online to get it delivered sooner?
Thank you,
Sonia
Gelöst! Gehe zu Lösung.
am 29.07.2020 15:35
Hello ssonia23,
I can send you a adapter.
Please send me a PN with your customer data (name, address, customer number and date of birth).
Then please contact me again here, when you have sent me the data.
Best regards
Moni
am 28.07.2020 23:43
Hello,
if the socket in your new flat is back channel capable then this is what you're looking for.
Regards Robert
am 29.07.2020 11:17
usualy it is job of Vodafone to deliver correkt hardware.
I think it is more efficiant to order a technican who will install korrect MDM.
If your line within your appartement is not able to deliver necessery feature you need techniken in every cases.
am 29.07.2020 15:35
Hello ssonia23,
I can send you a adapter.
Please send me a PN with your customer data (name, address, customer number and date of birth).
Then please contact me again here, when you have sent me the data.
Best regards
Moni
am 29.07.2020 23:34
Hi @Moni_GK, I've sent a PM. Thank you! 🙂
am 31.07.2020 08:57
Hi Sonia,
I just saw the router is online. Did you get yourself a adapter?
Regards
Wallace
am 31.07.2020 17:13
Hi @Wallace,
I do need an adaptor and quite soon, please. I borrowed one until I receive one, as I'm working from home.
Thank you,
Sonia
am 03.08.2020 07:27
Hey,
i send the adapter 🙂 Sorry for this, you should receive it soon.
Regards
Tobias
am 04.08.2020 15:18
Thank you, @Tobias!