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I do not need vodafone free router
MasoudTaleb
Smart-Analyzer
Smart-Analyzer

Dear customer service

I have a cable internet service including a free router. As this router was totally weak, I bought a new Fritzbox for myself and use it. Then, I do not need vodafone router anymore. How should I proceed to return it? 

Please explain the formal steps because I do not want to encounter any problem at the end of the contaract about this roater and early return.

 

Sincerely,

Masoud

1 Antwort 1
Kurtler
SuperUser
SuperUser

You cannot return the Vodafone router before the end of your contract. The router is required if a malfunction occurs. Because only with the Vodafone router can your signal values be read.

 

Best regards Kurt

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