Help with Internet installation

[BBielling]

Hello. I am a native english speaker. I need a technician to deliver and install my Vodafone internet router. I missed my original installation date. Please let me know the earliest possible installation date.

I can provide my contract numbers privately.

Thanks,
__

Hallo. Ich bin englischer Muttersprachler. Ich benötige einen Techniker, um meinen Vodafone Internet Router zu liefern und zu installieren. Ich habe mein ursprüngliches Installationsdatum verpasst. Bitte lassen Sie mich das frühestmögliche Installationsdatum wissen.

[Michi]

Hi BBielling,

welcom to the Vodafone Community.

Did you get the welcome letter and a router? When was the original connection date?

The best thing is to send me a PM with your customer number.

Then I'll take a look at the current status.

Best regards,

Michi

[BBielling]

Hello Michi,

I sent you a PM. I think the issue may be resolved, but I will let you know next week.

[DanyG]

Hello BBlielling,

Michi received your pm and will come back to you as soon as possible. Please have a little patience.

BR,

Dany

[BBielling · Accepted solution]

Hey Team,

I had a native German speaker able to help me get a new order issued for installation, via telephone. I'm all set up. Thank you for your help.