Re: Fast 5460 repeated disconnections - Vodafone Community

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Having constant issues with my Fast 5460 disconnecting from WAN and not re-establishing connection until I restart device. Happening approx 30 minute intervals in evenings / weekends, very severely degrading my experience. It appears router loosely but does not detect it internally.

Firmware: 6.1.2.26-IMS-KDG

I've factory reset the device many times yet issues still persist.

3 Antworten 3

Hi jamie333,

I will prove it and replace the modem if needed. Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco

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Details sent via PM.

Thanks

Hi jamie333,

the new modem will arrive within the a few days. Please replace it with all cables in the package. We need the old one back with the return-paper included.

Kind regards

Marco

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