Menu Toggle

Aktuelle Eilmeldungen

 

Vodafone E-Mail:  Es kommt aktuell zu Störungen im Bereich Vodafone-E-Mail

 

Nähere Informationen dazu findet ihr im Eilmeldungsboard.

Close announcement

Internet-Geräte

Siehe neueste

FRITZ!Box 6591 Horrible upload speed (500 DOWN/50 UP Option -> 500 DOWN/4 UP actual)

Smart-Analyzer

Dear Vodafone support,

 

Apologies for writing this in English, I'm not sure how well the auto-translation tools would perform here.

 

Since two weeks ago, I have noticed that I am getting really bad upload speed on all devices in my household, no matter if they are LAN or WLAN. The worst part is, if one device fills the upload bandwidth, I can't work at all on the other devices!

 

I have the 500 Mbit download and 50 Mbit upload option, but I'm actually getting ~500Mbit download and 2-5 Mbit upload maximum.

 

I use FRITZ!Box 6591 and I have already tried to do factory reset.

 

2020-11-27-202505_grim.png

 

Here is the Vodafone speed test result (ID: xwrt4cffhv2r):

2020-11-27-203457_grim.png

And from two other sources:

2020-11-27-203203_grim.png2020-11-27-203209_grim.png

 

 

As you can see, the speed doesn't really match what I'm paying for. And this has been going on for two weeks already. Could you please look into my situation?

 

Thanks,

Nenad

 

Mehr anzeigen
4 Antworten 4
Smart-Analyzer

I got my hands on a CH7466CE router as well and performed the same tests. The results are the same when it comes to the upload speed:

2020-11-28-134832_grim.png2020-11-28-134853_grim.png2020-11-28-134947_grim.png2020-11-28-134955_grim.png

Mehr anzeigen
Moderatorin

Hello nenad_dev,

 

do you have a contract with (former) Unitymedia or Vodafone Kabel Deutschland? If the latter, please send me a private message with the date of birth of the contract owner, the full address and the customer number. Leave a short reply here after you sent the PM.

 

Kind regards,

Claudia

Alles Easy How To Hilfe !
Mehr anzeigen
Smart-Analyzer

Hey Claudia, I sent you a private message with my information.

Mehr anzeigen
Moderator

Hello nanad_dev,

 

sorry for the late feedback. I see that you have created an order via the hotline.

The order is currently being processed.

 

As soon as the review is completed, you will be informed by the colleagues about the further processing.

 

Best regards, Martin

#Stayhome und bleibt gesund
Zeigt, welche Beiträge Ihr cool findet – klickt auf „Gefällt mir“!


Alles Easy How To Hilfe !

Unaufgeforderte PNs werden nicht beantwortet. Bitte erstellt einen Thread, wenn Ihr Hilfe benötigt. Wir kümmern uns darum.

Mehr anzeigen