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DHL router delivery not possible
malaca3
Smart-Analyzer
Smart-Analyzer

Dear all, 

 

I ordered Cable Internet from Vodafone last Thursday and they told that it would only arrive this week so I gave my new address. I think they tried to deliver on the Saturday and I was not there. It says that the delivery is not possible and I have no more information. What should I do now?

 

Thank you,

Miguel Malaca

3 Antworten 3
Lars
Ex-Moderator:in
Ex-Moderator:in

Hi Miguel,

 

can you tell me which German state you are from?

 

Best regards

Lars

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malaca3
Smart-Analyzer
Smart-Analyzer

Hello Lars,

 

I am sorry for the late response but I didn't get any notification for the answer. I am from Hessen, I live in Frankfurt am Main. I am quite desperate to get some information on the router because nobody on the customer service spoke English to me and my German is not good enough. I hope you can help me.

 

Best regards, 
Miguel Malaca

Ida
Moderator:in
Moderator:in

Hi malaca3

Send me a PM:

full name

full addresse

date of birth

customer number

Please write here again as soon as the PM ist out.

Best regards
Ida

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