TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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TV: Ausfall TV-Sender Heimatkanal über Sky-Geräte
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 06.07.2020 14:35
Hello,
I recently recieved the CBN CH7466CE to replace the FAST 5460, and I must say I miss the FAST 5460. The CBN modem is awful, the WLAN is absolute trash, it never stays connect and I have to restart the modem at leat once a week if not more often just to get it to function as it should. Is there any firmware upgrade or anything I can do to make it work properly?
Thanks.
am 07.07.2020 10:27
Hello aflynn,
which firmware does the CBN have currently? Do you have trouble with both the 2.4GHz WiFi and the 5 GHz WiFi? Did you rename them so they don't use the same SSID?
Kind regards
Claudia
am 07.07.2020 19:53
Hello Claudia
The firnware verson is 4.50.20.3. The networks are have 2 different names, so that's no the issue. There are issues with both but the 5GHz is much worse.
Thanks,
Alyssa
am 09.07.2020 11:01
Hello aflynn,
do you use a repeater or do you connect the devices directly to the W-LAN of the cable router?
Best regards, Martin
am 09.07.2020 17:51
Hi Martin,
I was using the WLAN from the modem with all of my devices, expect for one because it only works with the b band so I set up a secondary router inorder to use it. However I have switch almost all if not all of my devices to the other router now because I have less issues with that one.
am 11.07.2020 20:52
Hi aflynn,
Thank you for your answer.
If you like, we would be happy to exchange our cable router to see if the error is fixed.
Best regards, Martin
am 13.07.2020 08:43
Hi Martin,
Alright, lets give it a try.
Kind Regards,
Alyssa
am 13.07.2020 18:10
Hi aflynn,
I just ordered the router replacement.
You will receive the new device within the next 3-5 working days.
Just plug it in as usual and send us the old device back.
Best regards, Martin