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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 12.10.2019 13:28
Hi there,
I have activated Giga TV on my vodafone account but I can't log in with the app on my handy. It always says I have the false email or password, although I use the same combination to log in to my meinvodafone account.
Secondly, i want to watch Giga TV on my LG tv but the app isnt availbe. Do i have to order an aditional reciever?
Thanks,
Mike
am 12.10.2019 15:56
Hey, Rareo,
the Giga TV App is unfortunately not usable on Smart TVs. You are welcome to order the Giga Net Box, which you can then connect to the TV set.
For the purpose of login, I like to check. Please send me a PN with your data (name, customer number, date of birth and address).
Regards
Anett
am 15.10.2019 14:29
Hi Rareo,
Login with an email address is not possible with the app. You have to use the username you assigned during registration.
You can book the Giga TV Net Box with us. Here you will find all information about the tariff and the box.
Regards
Wallace
am 13.11.2019 08:40
Thanks for the info Wallace.
I still cannot log into the giga TV app on my phone. I followed the instructions for the registration with account number and activation code provided. I still keep getting the same error of false email and password combo.
Can you help?
am 13.11.2019 20:48
Hi Rareo,
maybe it is not activated yet. Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.
Kind regards
Marco
am 16.11.2019 09:57
Thank you Marco, I just sent a PN.
am 18.11.2019 09:44
Hi Rareo,
everything is fine. The contract is activated. You only have to login with the right data (user-name and password like MeinVodafone).
Kind regards
Marco