Menu Toggle

Aktuelle Einschränkungen:

Mobil: Einschränkungen Mobile Daten 4G/LTE im Bereich 73054 Eislingen und Umgebung

Kabel: Ankündigung Ausfall aufgrund von Wartungsarbeiten (22. September)

Kabel: Ankündigung Ausfall aufgrund von Wartungsarbeiten (23. September)

Kabel: Ankündigung Ausfall aufgrund von Wartungsarbeiten (24. September)

Kabel, DSL, Mobil  Ausfälle aufgrund von Hochwasser

 

Nähere Informationen dazu findet Ihr im Eilmeldungsboard

Close announcement

GigaTV

Siehe neueste
Re: Cancel GIGA TV
Gehe zu Lösung
pablo23
Smart-Analyzer

Hello

I started with Vodafone 2 years ago. I booked Internet and I was offered 1 year of free tv. I said yes and I was told I could cancel after that first year. After the first month I started being charged for the GigaTV. I tried to cancel but I couldn't and I had 2 years of contract. I tried to cancel this, as it wasn't what was offered but I couldn't.

Now it's been 2 years, so I wanted to cancel and it said that the contract was valid until August 2021. I have been on holidays and now I see that the contract somehow have been renewed another year.

I have paid more then enough for a service that was offered as free for one year. I want to cancel it and stop paying for something that I am not using.

Every time I call, trying to cancel it, I can't get to anyone who speaks English, and therefore I can't do anything. It's really frustrating

Regards

Pablo

Mehr anzeigen
1 Akzeptierte Lösung

Akzeptierte Lösungen
Norman
Moderator

Hey pablo23,

 

I'm sorry you're having trouble. Understand that you are upset and disappointed. I am happy to help you. Please send me a private message with your customer number, name, address and date of birth.

 

I will take care of your request and get back to you as soon as possible.

 

Best regards

Norman



Netz-Assistent How To Hilfe !

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Unaufgeforderte PNs werden nicht beantwortet - Bitte erstellt einen Thread. Die Community hilft!
#bleibtgesund

Lösung in ursprünglichem Beitrag anzeigen

Mehr anzeigen
1 Antwort 1
Norman
Moderator

Hey pablo23,

 

I'm sorry you're having trouble. Understand that you are upset and disappointed. I am happy to help you. Please send me a private message with your customer number, name, address and date of birth.

 

I will take care of your request and get back to you as soon as possible.

 

Best regards

Norman



Netz-Assistent How To Hilfe !

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Unaufgeforderte PNs werden nicht beantwortet - Bitte erstellt einen Thread. Die Community hilft!
#bleibtgesund

Lösung in ursprünglichem Beitrag anzeigen

Mehr anzeigen