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(OXL399) 06108 Halle (Saale) Internet speed slow 4G
citronnnz
Smart-Analyzer
Smart-Analyzer

sorry I can only write in english.

I have been using the gigacube for two years, all good.

But since yesterday, the internet speed has become really slow: now download: 1Mbit/s, and upload: 6Mbit/s

I still have >130GB avaliable this month.

I tried both wifi and cable connection, and tried to put the SIM card into another Gigacube device. 

None of them work. Can you help?

PLZ 06108

CELL_ID:  7782152

RSRQ:  -13dB

RSRP:  -108dBm

 

Subject with Place/Station added (akoch)

1 Akzeptierte Lösung

Akzeptierte Lösungen

@citronnnz 

There was a wrong configured antenna and thereby to many traffic.

Since yesterday ~4pm parameter was changed and cell is going back to normal traffic.

But normal traffic is still high and throughput not really good.

In near future (some weeks) an extension with LTE2100 should be make some improvement.

Please check an set to solved.

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!

Lösung in ursprünglichem Beitrag anzeigen

4 Antworten 4
Ink1
Ex-Moderator:in
Ex-Moderator:in

Hi citronnnz,

 

in this area there were on 13.07. Workings in the network.

Should work again so far, but the LTE cell is very busy.

An expansion within a month is already planned.

 

@akoch, kannst Du bitte noch mal in die Station schauen, ob dort alles erledigt ist.

 

 

Viele Grüße

Inken

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@citronnnz 

I can see that traffic/user are extremly increased in your LTE sector (100% more) and this is the reason why throughput is decreased.

Let me check it some other site is offline or some config was changed.

Maybe an event is in this location with many users?

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!

@citronnnz 

There was a wrong configured antenna and thereby to many traffic.

Since yesterday ~4pm parameter was changed and cell is going back to normal traffic.

But normal traffic is still high and throughput not really good.

In near future (some weeks) an extension with LTE2100 should be make some improvement.

Please check an set to solved.

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!

Solved and closed

Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)

Kein Support via PN !!