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Lösung
am 14.07.2020 21:55 - zuletzt bearbeitet am 15.07.2020 10:15 von akoch
sorry I can only write in english.
I have been using the gigacube for two years, all good.
But since yesterday, the internet speed has become really slow: now download: 1Mbit/s, and upload: 6Mbit/s
I still have >130GB avaliable this month.
I tried both wifi and cable connection, and tried to put the SIM card into another Gigacube device.
None of them work. Can you help?
PLZ 06108
CELL_ID: 7782152
RSRQ: -13dB
RSRP: -108dBm
Subject with Place/Station added (akoch)
Gelöst! Gehe zu Lösung.
16.07.2020 09:07 - bearbeitet 16.07.2020 10:31
There was a wrong configured antenna and thereby to many traffic.
Since yesterday ~4pm parameter was changed and cell is going back to normal traffic.
But normal traffic is still high and throughput not really good.
In near future (some weeks) an extension with LTE2100 should be make some improvement.
Please check an set to solved.
Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)
Kein Support via PN !!am 15.07.2020 09:51
Hi citronnnz,
in this area there were on 13.07. Workings in the network.
Should work again so far, but the LTE cell is very busy.
An expansion within a month is already planned.
@akoch, kannst Du bitte noch mal in die Station schauen, ob dort alles erledigt ist.
Viele Grüße
Inken
am 15.07.2020 10:19
I can see that traffic/user are extremly increased in your LTE sector (100% more) and this is the reason why throughput is decreased.
Let me check it some other site is offline or some config was changed.
Maybe an event is in this location with many users?
Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)
Kein Support via PN !!16.07.2020 09:07 - bearbeitet 16.07.2020 10:31
There was a wrong configured antenna and thereby to many traffic.
Since yesterday ~4pm parameter was changed and cell is going back to normal traffic.
But normal traffic is still high and throughput not really good.
In near future (some weeks) an extension with LTE2100 should be make some improvement.
Please check an set to solved.
Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)
Kein Support via PN !!am 16.07.2020 12:45
Solved and closed
Bei guter Leistung freue ich mich über ein Danke (Daumen hoch)
Kein Support via PN !!