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GIGA CUBE
crollow
Smart-Analyzer
Smart-Analyzer

Hello,

i apologize in advance, but my German skills are not good enough to describe this situation.

I have bought 4G Giga Cube in January 2020 and it worked perfectly fine since last 3 days. I get extremely low internet speed.  I already have done the speed checks on Ookla and Vodafone sites, but results are the same, as following:

Ping from 150-1000

dow.spd 0,4-1 Mbps

up.spd 1-3 Mbps

I tried do reset from IP site, tried to call costumer service but always get the machine that tells me i did not put the correct customer number or vodafone nubmer, which i did, i tried to check for malware or virus, everything is ok, checked on "Mein Vodafone", everything is paid. And still no solution.

Please help me,

kind regards

David

 

Edit: @crollow Moved to the correct board. Best regards Kurtler

1 Antwort 1
TinaG
Ex-Moderator:in
Ex-Moderator:in

Hello crollow,

 

please post an adress with postcode and streetname without a house number, then we can take a look at it.

 

Best regards

TinaG

 

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