TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
Frage
Antwort
Lösung
am 07.01.2019 15:04
Dear Vodafone team,
I will be moving to Sweden in middle of February 2019. I will hence need to cancel my internet contract (DSL).
I tried finding which forms i need to fill in for this but as everything is in german i am a but lost.
Could you please advise?
am 07.01.2019 15:43
Now wouldn't it be ever so fantastic if this board offered a search feature, allowing you to find the (literally!) dozens of threads in English and covering this very topic?
In a nutshell:
Ein Klick auf "Danke" tut nicht weh - ich sage schon mal "Dankeschee!"
Achtung, es folgt eine Signatur: Wenn überhaupt, dann jammern wir auf einem extrem hohen Niveau.
am 07.01.2019 16:08
Thanks for your reply.
Which adress shall I send this letter to? To which department?
To where shall return the hardware? Which adress?
am 08.01.2019 10:21
Hi Ludde,
welcome to our community.
You can send uns your documents either via mail to:
Vodafone GmbH
40875 Ratingen
or via Fax: 02102986575
or online: www.vodafone.de/kontakt
You'll receive our confirmation then and we also send you the return receipt with the correct address. If you want to send us the devices back before the contract ends, you need a special permission letter because otherwise our logistic centre will decline the presumption. If that's your wish you need to write it in your cancellation letter.
BR,
Dany