CGA6444VF Main WLAN not working

[Walcon]

Hello,

Today I have received a CGA6444VF modem after plugging in internet started working but WLAN not. My phone couldnt connect to network and I could connect my computer but there was not internet. 

In the end I connected my computer with cable and enter the modem settings. After turning on Guest Wlan, I could connect my devices to this. 

Is it a common device problem or my modem has problem and need to be replaced? 

Thanks 

[Kurtler]

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Best regards Kurt