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Keine Unterstützung für Englisch / No English language support

Daten-Fan

I am/have been a Vodafone, MyFone and Unitymedia customer and I have promised myself that I will never by any Vodafone or related product due to bad customer service for English speakers. 

I have had so much issues while I was switching from myfone to unitymedia, I got no valueble support from either of them. I eventually lost money due the mistake made by the vodafone salesman. 

 

overall experience is bad, and I am activly reaching out other expacts in Germany who are not German speakers to advice them regarding your poor english language support. 

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1 Antwort 1
Moderatorin

Hello sureshatt,

 

we try to help our best also English customers. Of course not every member of the hotline staff can speak perfect English. Here we can answer you in English.

 

Best regards

Luisa

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