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Betreff: sim card activation
iholod00
Smart-Analyzer

I have ported my number from another provider and recive a new vodafone card. Hovewer I can not register it in any proposed way. I can not login into the app, I can not do it online and the online assistant is simply useless, constantly endiding the chat.

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4 Antworten 4
Mav1976
SuperUser

Hi @iholod00,

 

Did you ordered online a CallYa prepaid card with transferring your mobile phone number? 

 

When ends the contract with your old provider?

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iholod00
Smart-Analyzer

It was a prepaid contract.

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Mav1976
SuperUser
And when ends your contract with your old provider?
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iholod00
Smart-Analyzer

I am not sure there is an end date, since it is prepaid.

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