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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
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Frage
Antwort
Lösung
am 14.04.2021 10:52
Hello!
i have issues with my call ya prepaid account. I want to contact someone, in english , since I do not speak german but this is impossible till now. the issues are complicated and i cannot expplain them by phone.
is there a solution?
IsidoraP
am 14.04.2021 10:53 - zuletzt bearbeitet am 14.04.2021 11:23 von Claudia
Hello!
i want to travel to the EU with my call ya phone. Is roaming available? should i buy and extra data program?
IsidoraP
Community-Team: Changed subject
am 14.04.2021 10:55 - zuletzt bearbeitet am 14.04.2021 11:26 von Claudia
I do not seem to understand the call ya top up procedure.
I keep topping up , i have money on my account but the programs never get included/.
IsidoraP
Community-Team: Changed subject
am 14.04.2021 10:56 - zuletzt bearbeitet am 14.04.2021 11:25 von Claudia
Hello!
i want a bigger data program on call ya but i never seem to get one. can someone instruct me on such a program?
kind regards
IsidoraP
Community-Team: Changed subject
am 14.04.2021 16:59
Hi @IsidoraP,
Let me summarise your asking:
Can you tell us what CallYa tariff you are currently using?
You can use the MeinVodafone app to get the information or the tariff manager (free of charge) 22044 by call. Press 4 to change the language into English.
am 15.04.2021 18:05
Hey@IsidoraP,
you can send me a PN with your issue and we will take care of it if that´s okay for you.
regards
Boris