cannot recharge my CallYa Prepaid

[Darkblue1]

Hello there,

I am trying to recharge my callya prepaid online. I tried Paypal, Credit Card, and Google Pay. However, I kept getting "something went wrong", and the payment is unsuccessful. Can you help me with that?

Thanks

[Mav1976]

Hi @Darkblue1,

That's strange. At least PayPal should be work. 

Otherwise you can also buy a Vodafone CallNow card in a shop (e.g. Aldi, Saturn etc.), kiosk, gas station etc. 

Your SIM-card is from Vodafone directly? 

[doreen-123]

Darkblue1,

send me the relevant phone number via PM (click on my name on the left and then on the right on "Send this user a private message"). Then I can examine your request.

regards

Doreen-123