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CallYa

Where to send Info256 form to get a new customer password
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Smart-Analyzer

Hello

 

Can you tell me the email where I should send the infodok256 so I can get my new customer password?

 

Best regards

 

S.

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SuperUser

Hi @ssalvatori,

 

You can use the contact form as well. 

 

If you on the contact form website then do as follows (the red stars in the form are a must have!):

  • Choose "Nein, ich habe eine andere ...." (the second one)
  • Then choose "CallYa", then "Registrierung & Nutzung"
  • Press "Weiter ohne Login"on the right side (column) then.
  • There you fill out the form with your data name, surname, email, mobile phone number (Vodafone Rufnummer) etc.
  • Important: write a fictive password in form row "Kunden- oder Teilnehmerkennwort". Otherwise you can't send the form to Vodafone. Don't ask me why but only with it works.
  • You can also write a personal message in the box "Persönliche Nachricht". 
  • Then upload your filled out InfoDok form as a file (with "Datei hinzufügen" box), do the captcha code and press "Weiter" (right bottom).
  • Check the summary and then send it to Vodafone

Within 3-4 days your customer password should be changed and you'll get a SMS about it. 

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1 Antwort 1
Highlighted
SuperUser

Hi @ssalvatori,

 

You can use the contact form as well. 

 

If you on the contact form website then do as follows (the red stars in the form are a must have!):

  • Choose "Nein, ich habe eine andere ...." (the second one)
  • Then choose "CallYa", then "Registrierung & Nutzung"
  • Press "Weiter ohne Login"on the right side (column) then.
  • There you fill out the form with your data name, surname, email, mobile phone number (Vodafone Rufnummer) etc.
  • Important: write a fictive password in form row "Kunden- oder Teilnehmerkennwort". Otherwise you can't send the form to Vodafone. Don't ask me why but only with it works.
  • You can also write a personal message in the box "Persönliche Nachricht". 
  • Then upload your filled out InfoDok form as a file (with "Datei hinzufügen" box), do the captcha code and press "Weiter" (right bottom).
  • Check the summary and then send it to Vodafone

Within 3-4 days your customer password should be changed and you'll get a SMS about it. 

Lösung in ursprünglichem Beitrag anzeigen

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