Stolen Phone

[AubreyDamian]

Hello, my iPhone got stolen in Barcelona. How can I ask the carrier to block my German number/sim card? Is this possible? Thank you

[reneromann]

Easiest way is to use the customer care number +49 172 12 172 12
Or alternatively the general number +49 116 116

[Der Ritter]

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@reneromann@  schrieb:
Easiest way is to use the customer care number +49 172 12 172 12

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As @AubreyDamian posted this in the CallYa board, the correct Vodafone hotline number would be +49 172 229 0 229, @reneromann. 😉

[WolfgangF]

Hi @AubreyDamian,

please send me your phone number, your password and your customer address (in Germany) by PM .

I lock your card and send you a new one.

Best regards,

WolfgangF