abbrechen
Suchergebnisse werden angezeigt für 
Stattdessen suchen nach 
Meintest du 
Aktuelle Eilmeldungen

TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!

1

Frage

2

Antwort

3

Lösung

Password
Purple_82
Smart-Analyzer
Smart-Analyzer

I lost the paper that comes with my sim card. I need a password in order add my cell in our account online. How do I get that password?

Edit by Matthes (Mod): please pay attention to choose the correct board selection, moved from "Hilfe-Videos".

1 Akzeptierte Lösung

Akzeptierte Lösungen

Hi @Purple_82,

 

Getting a new customer password please download this form --> InfoDok 265 <--, fill out your data and send the form to that email address: customerservice.o@vodafone.com

 

It takes around 2-3 days to set up a new customer password. You'll get an SMS after completing.

Lösung in ursprünglichem Beitrag anzeigen

5 Antworten 5
Matthes
Ex-Moderator:in
Ex-Moderator:in

Hey Purple_82,

 

do you use a term contract or a prepaid card  ?

Best regards,

Matthias
(Moderator)

 

Bewertet hilfreiche Beiträge mit Likes und Sternen!
This is prepaid (CallYa) sim. We cannot find the envelope/papers that came with the sim.

Hi @Purple_82,

 

Getting a new customer password please download this form --> InfoDok 265 <--, fill out your data and send the form to that email address: customerservice.o@vodafone.com

 

It takes around 2-3 days to set up a new customer password. You'll get an SMS after completing.

Purple_82
Smart-Analyzer
Smart-Analyzer
Thank you. We’ll do this.

Hi @Purple_82,

 

Keep us updated! 🙂