Haven't received my prepaid card

[Dyllan]

Hello everyone,

I ordered my CallYa prepaid card and had my identity verified by Postident 10 days ago, but still haven't received the SIM card yet. Could someone help me check what happened? Thank you very much!

Best,

Dyllan

[KerstinV]

Hi @Dyllan,

have you already received your new phone number by email? What is it? If not, I need your email address, which you provided when you placed your order. Please send me a PN (PN - this is how it works: click on my name on the left and then on "Send this user a private message" on the right).

Many greetings

KerstinV