Caller id problems.

Hello, my wife bought a prepay sim card she activated online. But when someone is calling she can't see the number (always unknown number) and she can't receive SMS messages. Can anyone help us please? 

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1 Antwort 1
Hi @Sandu,

Regarding to the caller ID could help a call to the customer service +49 172 229 0 229 (push 4 for English speaking agent). I guess an internal issue in the profile system. Describe the issue and I guess it will be fine then.

Maybe it also solves the SMS issue.
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