CallYa SIM activation e-mail not received

[AlexVerman]

Hello,

I am in germany for 2 weeks, so that is the reason why i am writing in english.

So i bought a vodafone CallYa sim card, i got home to activate it, i entered all the necessary details, and in the end i was told that i will receive an e-mail for further verification but i still didn`t receive it and i really need the sim. Can you give me a solution,please?

Thank you!

Edit: Moved from Community- to CallYa-Board.

[NeNa]

Hello @AlexVerman,

unfortunately, due to a technical error, the e-mails are currently being sent with a time delay.

Have you received your email in the meantime?

Please also check your SPAM folder.

Best regards,

NeNa

[AlexVerman]

It's been 2 days and no, i still haven't received the e-mail. It's not in the spam folder either.

[Lecy]

Hello @AlexVerman,

can you please send me a PN with your phone number and your request? Then I check it for you.

Kind regards

Lecy