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TV: Kabelfernsehen wird Mietersache. Jetzt handeln!
Deine Störung ist nicht dabei? Dann nutz unseren Störungsfinder!
am 24.09.2019 17:31 - zuletzt bearbeitet am 24.09.2019 17:47 von Mav1976
hello
I'm a vodafone call ya Smartphone Special with 2 GB , 9,9€ month
i want to ask if is possible to change to CallYa Digital with 10 GB of data but keep my number or it’s only possible if I change to Smartphone Allnet Flat with 4 GB of data.
I really need 10gb but I try to change online but I can’t because it ask me a number from another provider..
thanks
*** spoiler feature removed ***
24.09.2019 17:44 - bearbeitet 24.09.2019 17:45
Hi @ljay79,
Yes, it's currently possible.
Here the solution (in German): https://forum.vodafone.de/t5/CallYa/Wechsel-in-CallYa-Digital/m-p/2012095#M81589
You have to write an email to customerservice.o@vodafone.com with following facts:
Due to a flood of emails the process could be take a while (8-10 days). You will get a SMS with a date of activation. 🙂
am 25.09.2019 13:42
hello @,
the tariff can only be changed by the callya team while retaining the telephone number.
please send a copy of your identity card and bank card by e-mail to callya.digital@vodafone.com
as subject please enter callya/customer number/digital.
you will get a sms for confirmation after the setting.
many greetings
ramona