WiFi problems

[fotoramic]

Hi, I’m having problems with my router , the WiFi sometimes gets super slow like 20kb/sek and devices get randomly disconnected, I’ve already checked devices and that’s you’re routers fault... I’ve restarted and resetted router , that doesn’t help . Please fix this !

[Manu]

Hi fotoramic,

how did you find out it was a router failure? Which router do you have?

Is LAN sometimes affected or only WLAN?

Can you also tell us with which devices the malfunctions occur?

Best Regards, Manu

[fotoramic]

I’ve contacted and tested all my devices so all the manufacturers told me to change router ...
Devices that has been tested and had problems
* 2x iPhone 7plus
* iPad Pro
* iRobot
* Samsung cw460 Printer
* 2x Windows Laptops
I’m using only wlan so I’m not sure about the LAN problems
The model I’m using is CBN CH6640E , I’m 90% sure, it’s just in a pretty hard to reach place so I googled and this looks the same 🙂

[Tobias · Accepted solution]

Hi fotoramic,

well, we could try to switch the modem, are you okay with that?

Regards

Tobias

[fotoramic]

I’m ok with everything that will fix the problem , not make it bigger 😄

[Tobias]

Hey,

the modem should arrive you in a few days 😉 Remember to send back the old modem.

Regards

Tobias

[fotoramic]

I will receive some sending instructions with the new modem ? 🙂

[Tobias]

Hey,

yeah it should be inside the package. 🙂

Regards

Tobias

[fotoramic]

Thanks, for the new router today, so far it seems to be good. And I will send the old one back tomorrow 🙂 so thank you for you’re help ! 🙂

[Tobias]

Hi fotoramic,

alright, im gonna close this thread then 😉

Regards

Tobias