Whatsapp calls not working with WLAN Kabel Deutschland

[pcazzoletti]

Good afternoon,

I had Vodafone Kabel Deutschland for 2 weeks now, and since day 1 I have problems calling via Whatsapp when connected to the WLAN. I manage to call, but the call immediately drops. I do not have this problems with 4G, and I get very fast speed with any other service (Youtube, Netflix, Skype etc...). Anybody else has the same issue?

[Tina]

Hello pcazzoletti,

do you have another device (repeater) connected to our hardware?

Best regards

Tina

[pcazzoletti]

Hi Tina,

thanks for the answer. No nothing is connected

[Tina]

Hallo pcazzoletti,

does that happen on different contacts you call?

Best regards

Tina

[pcazzoletti]

Yes it was happening with everybody but apparently the issue solved by itself. Thanks for your help

Paolo

[Moni_GK]

Hello pcazzoletti,

I'm glad to hear it. May I ask what helped in the end?

If it's ok for you, I'll close the thread here.

Love greetings

Moni

[pcazzoletti]

I am not sure what helped...It just started working. You can close the thread, yes. 

Best

Paolo

[Tina · Accepted solution]

Hello Paolo,

since the problem solved itself, I'll close your post now. 

Best regards

Tina