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Upgraded router not working
shone
Daten-Fan
Daten-Fan

I have upgraded my contract from 200MB to 1000MB. Today I received the new router, however, I am not able to access the internet after I complete all the instructions. I see the light blinking for the internet and I do not see where the issue comes from. I brought back the old router, but now the old router also stopped working. I believe the support is only in German. Where can I get help with this kind of issue?

1 Antwort 1
Martin59
Moderator:in
Moderator:in

Hi shone,

 


does the fault currently still exist?

If so, please send me a PM with your name, address, date of birth and customer number.

 

Let me know as soon as you have sent the PN.  

 

Best regards, Martin

 

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