Frage
Antwort
Lösung
am 16.07.2018 18:53
With newly installed DSL + TV (haven't started the TV yet), it is difficult to even make Whatsapp call or video calls.
The Vodafone speed test shows between 80-95 Mbps but the issues remain.
I was able to do them flawlessly in Karlsruhe last year with speed less than 50 Mbps.
Don't know where is the problem.
am 17.07.2018 14:01
Hi NewinDE,
I'd like to take a look at the line. Send me your customer data (name, address, customer number) in a private message and then let me know here that you have transmitted the data.
Regards
Wallace
am 19.07.2018 12:34
Hello Wallace,
Did that already yesterday. were uyou able to chekc it and find something that can make situation better?
am 20.07.2018 08:49
Hi NewinDE,
I can't find any errors on the line and the workload is low. Do you only use WiFi? Can you test a PC connected directly via LAN cable?
Regards
Wallace