Hello,
My internet has been down since the end of last month (28.08.17).
I have made it a point to call the Vodafone hotline almost every other day and endure the caterwauling that Vodafone prides itself for Music on Hold, while I wait for someone to connect, just to inform me to have some patience, which at this point has run quite thin.
As of today (16.09.17), I sense that Vodafone has lost interest in restoring my internet connectivity. I have not heard back anything, positive or otherwise, from Vodafone as to when my connection would be restored.
My contract runs until 23.08.2018, and I wish to ask the good folks here in the forum as to how I may sever the contract so that I am free to choose other ISPs. I would rather pay to be online, rather than be tied down to Vodafone.
Also, I don't see my internet being restored the next week either, that bring the internet free days to 30. I wish to ask the souls that read this rant - Is this normal?
I have tried all the standard troubleshooting techniques and done that every week, on the instructions of your "Netz-expert", and both of us are convinced that there is nothing that I could do, sitting at my home, to connect to the internet.
Any advice as to how I may proceed hereon would be appreciated.
