No internet Access

[sinan_yldrm]

Hello,

Yesterday. I have received my router from Vodafone for cable internet. First I entered my activation code on vodafone page. Then, I configured the router and tried to connect to the internet. It is seen no internet on the router.  Still no internet is avaible. Is there any other activation needed to use my internet? Or What is the problem with my internet? 

I could not talk with the techic service, my deutsch is not good, I have just move into country, I could not talk with live operator from customer service number. How can I solve this issue?

Thanks,,

Sinan 

Edit: Thread moved to matching board. DSL-->Kabel

[Moni_GK]

Hello sinan_yldrm,

Is the router connected directly to the cable socket with the supplied cable?

Please send me a PN with your customer data (name, address, customer number, date of birth). I assume that a technician must come to you to put the line into operation. I also need a phone number so that my colleague can make an appointment.

Please contact me here again when you have sent me everything.

Best regards

Moni