New Internet connection problem

[MateuszSz]

Hello, I have Installed the new Red internet router and there is a problem with connecting. The led light blinks red and there is no connection I have done everything as it should. I have tried to call the hotline with no result I have also visited Vodafone Store TWICE and nothing happened. 

Please, I would really need help.

[MateuszSz]

Yes, they came to the apartment and found a problem. I have sent you a private message.

[Manu]

Hi MateuszSz,

I´ve seen, that there is a new appointment set for january, 10th.

I will give the phone number from your housekeeper to our technician.

Best Regards, Manu