Archiv_Störungsmeldungen-Internet-TV-Telefon-Kabel

Internet not working
Smart-Analyzer

Hello,

I have an internet connection of Kabel Deutschland and the internet is not working since yesterday evening. I tried to call the customer care but as I can't convey my message to them as I can't speak German. I already tried to restart the router (Vodafone router) but it didn't help. Can you kindly help me in this regard? My customer no is -***.

 

Edit: In ein passendes Board verschoben und Kundennummer entfernt.

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3 Antworten 3
Smart-Analyzer

Hello,

I have an internet connection of Kabel Deutschland and the internet is not working since yesterday evening. I tried to call the customer care but as I can't convey my message to them as I can't speak German. I already tried to restart the router (Vodafone router) but it didn't help. Can you kindly help me in this regard? My customer no is -***.

 

Edit: Kundennummer entfernt.

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Smart-Analyzer

Hey,

I don't know why but somehow my message is being moderated while posting. Anyway I can't convey my message to the customer care as I can't speak German

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Ex-Moderator

Hi pijush_712,

 

Sorry for the late reply.

 

What is the situation like at the moment? If you still need help, just let me know.

 

Kind regards,

Sebastian

Alles Easy How To Hilfe !
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