Internet doesn't work: DOCSIS offline

[aconsuegra]

Hi,

I have been using Vodafone Kabel for the last 2 months without any real issue, but since today, my Vodafone Station is refusing to connect to Internet, I see a blinking red dot in the Station caused by a DOCSIS offline error.

Is there anything I can do to fix it? I already tried restarting the Station but the problems persists.

Thanks in advance.

[pRo-Marco]

Hi aconsuegra,

I need to have a look at the connection. Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco