Internet Cable disruption
Gorka
Netzwerkforscher
Netzwerkforscher

Hello all,

First of all, sorry about not being able to communicate in German, I am new in Germany, and did not start learning the language yet. Now, I have been experiencing for the last week a constant disruption of my Internet cable service, always during the afternoon (never during the evenings). I have read in this forum post that there might be a problem with the service, but I can not really see that when I enter my zip code, 10961, into Vodafone webpage internet verification. Please, can someone tell me if this is an on-going matter, or is it my router that is wrong. By the way, it is a new contract, made in December, with what I guess it is a checked router, TG3442DE. 

Thank you and best regards.

1 Antwort 1
Moni_GK
Moderator:in
Moderator:in

Hello, Gorka,

 

I want to take a look at the connection. Please send me a PN with your customer data (name, address, customer number and date of birth).

 

Please contact me again here after you have sent me the data.

 

Kind regards

Moni

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