FritzBox 6490 Cable Problem
eirelcc
Smart-Analyzer
Smart-Analyzer

Hello,

My FRITZ!Box 6490 Cable router stopped working today. The power adapter is connected to the router but the Power/Cable LED is off anyways.

Would it be possible to request a technician to take a look and possibly repair/replace the device?

Thank you,

 


Oleksandr

 

Edit: @eirelcc  Beitrag verschoben nach Störungsmeldungen Kabel.

3 Antworten 3
Wallace
Ex-Moderator:in
Ex-Moderator:in

Hi,

 

I'll be happy to swap routers. Send me your customer data (name, address, customer number, birthday) in a private message and then let me know here that you have transmitted the data.

 

Regards

Wallace

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Hi Wallace,

 

I've sent my personal data in the private message.

 

Best regards,

Oleksandr

ERFD
Ex-Moderator:in
Ex-Moderator:in

Hello, eirelcc,

 

you will receive a replacement device within the next few days. Please connect this and send the defective device back to us with the return receipt.

 

Best regards Fred

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