Frage
Antwort
Lösung
am 17.11.2020 15:57
Hi,
I've been experiencing extremely slow upload speed recently. The download is very fast, almost all speed test apps show download speed between 80 to 100mbits/s. However, the upload speed floats between 1 to 2mbits/s. When I'm really lucky I get 3mbits/s but it just loads for a few seconds.
I, unfortunately, do not speak German, so it's really hard to interact with support.
I had a similar issue in the past, it was a problem in my region that got fixed after contacting you, folks (the address now is different though)
Kind regards,
Gelöst! Gehe zu Lösung.
am 07.04.2021 19:22
Hello melnikaite,
there has been no response here since December 2020. Please open a separate post and answer these questions there.
Best regards Fred
am 20.11.2020 11:19
Hi eduardonunes,
I'd like to prove your connection. Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.
Kind regards
Marco
am 27.11.2020 15:28
Hello eduardonunes,
Is the malfunction permanent or does it only occur at certain times?
Best regards, Martin
am 27.11.2020 18:10
Hi Martin,
It never reaches 10mbit/s (upload). The speed gets slightly better during the evening or very early in the morning. Luckily at the moment, the Vodafone speed test says 7Mbit/s.
Kind regards,
am 02.12.2020 16:38
Hello eduardonunes,
please make a speedtest via ethernet connection and send the result with a time stamp. We can check the line with that example.
Kind regards,
Claudia
am 05.04.2021 23:05
I have the same issue
4 out of 50Mbit/s via cable directly connected to new FRITZ!Box 6591 from first day of connecting
However router itself conncted to Vodafone network on a good speed ↓ 1150 Mbit/s↑ 56,7 Mbit/s
Berlin 10829
am 07.04.2021 19:22
Hello melnikaite,
there has been no response here since December 2020. Please open a separate post and answer these questions there.
Best regards Fred