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English Slow speed every evening and weekend for the past 2 month. How to I cancell my contract
Aaron2246
Smart-Analyzer
Smart-Analyzer

I am not joking now. This has to end now. I pay for 25mb and get 2mb speed with 120 ping if I am luck. This happens every evening from 1700 until 2330 and all through every weekend. I need to cancel so I can go to another provider. This has been going on for months. I rely on the internet for tv. For my family home life and entertainment is very poor. No Netflix or any streaming.

Edit: @Aaron2246 thread moved to right board

1 Antwort 1
Kira
Ex-Moderator:in
Ex-Moderator:in

Hello Aaron2246,

 

I´m sorry to hear, that you can´t use your internet as it should be.

 

Have you already reported this problem to customer service?

 

Best regards

Kira

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