Frage
Antwort
Lösung
am 30.10.2019 12:22
Hi,
sorry my German is very bad so I hope English is fine. I have a problem with my router, is restarting every now and then, sometimes even 4-5 times a day (especially in the weekend). From what I've read on the Vodafone community, it might be a problem of the SNR values on the Downstream channels. I've read that they should be at a value of 39 dB, however when I checked locally, the values are around 27 dB. Could this be the problem of the router restarts or is there something else? How do I fix it? Thanks in advance.
Gabriel.
am 31.10.2019 19:20
Hi Gabriel3,
that could be. I'll prove the connection. Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.
Kind regards
Marco
am 04.11.2019 10:07
Hi Marco,
details sent via private message.
Regards,
Gabriel.
am 07.11.2019 16:59
Hey,
thanks for the PM, my colleagues will contact you 🙂
Regards
Tobias