Connected but no internet.

[james6]

My new internet connection doesnt work. It's been over 2 weeks.

The internet light is on and solid, everything indicates its connected. However I can't access the internet on any device.

See status attached.

Contract:  Red Internet & Phone 1000 Cable

Modem: 
Manufacturer: technicolor
Model: cga4233de

Connected via wifi, windows 10, on Chrome.

Berlin

[Moni_GK]

Hello james6,

I'd be happy to take a look at the line. Please send me a PN with your customer data (name, address, customer number and date of birth).

Then please contact me again here when you have sent me the data.

Best regards

Moni