Can someone please help me get my internet back?
Anonym94552
Youngster
Youngster
I don't have working internet since last 2 days. It is a terrible experience. First of all, it took 1 month for unitymedia/Vodafone to setup internet for me. It did not work for even 10 days straight.

It's been a very, very annoying experience.


1 Akzeptierte Lösung

Akzeptierte Lösungen
Anonym94552
Youngster
Youngster
It started working 5 days after posting this question. But the speed has been low and the connection is not stable.
After contacting the Whatsapp channel, I've been able to schedule a technician visit this Saturday. And hoping I'm able to enjoy good internet after that.

Lösung in ursprünglichem Beitrag anzeigen

2 Antworten 2
Janice1
App-Professor
App-Professor

Good morning, prachinawathe. 


Is your problem still current?

You are here on a platform where customers can help each other. Therefore, we guides do not have access to your customer account and cannot record any trouble shooting messages. 


Due to the current corona situation, there are longer waiting times on all channels. We are working as fast and carefully as we can, but I can only ask for your patience here. 


You can always contact our customer support via our digital channels, such as the Facebook Messenger:


Kontaktmöglichkeiten

Alternatively, you can report a malfunction yourself at any time via our troubleshooter - without waiting:


Störungshelfer


Have a good start into the day and stay healthy! :hearts:


- Janice


Anonym94552
Youngster
Youngster
It started working 5 days after posting this question. But the speed has been low and the connection is not stable.
After contacting the Whatsapp channel, I've been able to schedule a technician visit this Saturday. And hoping I'm able to enjoy good internet after that.