Frage
Antwort
Lösung
am 01.09.2018 14:16
Good morning
(übersetzte Version dieser Nachricht unten)
I am experiencing the followig problem with Vodafone ISP:
On evenings I always have ping spikes in online games; approx. until 11:30 PM.
I already searched this forum and found many similar questions with people complaining about high ping in evenings.
I play League of Legends game and I observe ping spikes in the evening.
I also checked ping to google.com and it seems that I have ping delays with google.com ip as well. It goes like this:
60
59
60
150
60
59
200
60
and so on.
Router: Sagemcom FAST5460 Wireless Voice Gateway
Service: kabel
I hope someone can help me with this problem. Its really inconvenient to play when I have problems with ping. I either have to wait until 11:30 PM before I play; or I have to stop playing at all (which I geuss is also a solution but somehow I dont like it).
I have been experiencing this problem for about 2 months.
----
Guten Morgen
Ich habe folgendes Problem mit Vodafone ISP:
An Abenden habe ich in Online-Spielen immer Ping-Spikes; ca. bis 23:30 Uhr
Ich habe dieses Forum bereits durchforstet und viele ähnliche Fragen mit Leuten gefunden, die sich abends über hohe Pings beschweren.
Ich spiele League of Legends Spiel und ich beobachte Ping Spikes am Abend.
Ich überprüfte auch ping zu google.com und es scheint, dass ich Ping Verzögerungen mit google.com IP auch habe. Es geht so:
60
59
60
150
60
59
200
60
und so weiter.
Router: Sagemcom FAST5460 drahtloses Sprachgateway
Service: Kabel
Ich hoffe, dass mir jemand mit diesem Problem helfen kann. Es ist wirklich unpraktisch zu spielen, wenn ich Probleme mit dem Ping habe. Ich muss entweder bis 23:30 warten, bevor ich spiele. oder ich muss überhaupt aufhören zu spielen (was ich geuss ist auch eine lösung aber irgendwie gefällt mir das nicht).
Ich habe dieses Problem seit etwa 2 Monaten erlebt.
am 06.09.2018 08:59
Hello hinst,
please send screenshots from a tracert or Pingplotter to Google and the Twitch stream. Make sure to use an ethernet connection.
Kind regards
Claudia
am 06.09.2018 22:37
Here are the requested screenshots:
PingLogger pinging google.com and twitch.tv
google.com: started pinging at time = 20:50
twitch.tv: started pinging at time = 21:30
interval = 5s
google.com
twitch.tv
am 11.09.2018 17:32
Hello hinst,
unfortunately, I cannot see at which part of the path the Packetloss occurs. Please use Pingplotter or the traceroute command, if you don't use a Windows PC.
Kind regards
Claudia
am 12.09.2018 20:59
Sorry initially I didn't notice that the name of the app you mentioned is PingPlotter, not PingLogger
am 17.09.2018 13:28
Hello hinst,
well, that looks a bit different :). I would like to check your access, please send me your address and your customer number in a private message. Don't forget to reply here in this thread after the PM.
Kind regards
Claudia
18.09.2018 18:13 - bearbeitet 18.09.2018 18:14
I sent you my address and customer number in a private message.
Please help. I still can't play online game in the evening because of high ping.
am 22.09.2018 15:48
Hi hinst,
another question: Are you the contract owner? Please send us your name via private message, too.
Kind regards
Marcus
am 23.09.2018 21:19
Hi
I sent you the requested information in a private message
am 27.09.2018 10:12
Hello hinst,
it seems like the connection in your area is overloaded We are about to enlarge it, but that's not something, we can finish in a short time. According to the ticket, the expansion should be completed by mid-October 2018. Please be patient.
Kind regards
Marco