fälschlicherweise abzugsfähige Rechnungsbeträge werden nicht erstattet

[umesh1]

Hello team,

My customer number XXXXX

My problem is that Vodafone has activated GigaTv Connect incorrectly and they have debited 71,27 Euro from my bank account.

  I have never bought it myself or activated & also no TV in my home & get no such GigaTV device from Vodafone.

After many attempts, Vodafone has finally agreed and canceled this Alien TV contract on August 27 and it is completely closed.

However, I have not got my money back yet and still have no idea about others

I'm really tired, many times online without success and every time they have different answers.

I would say, very bad & bad organization that has done so many things and does not care about the customers who even deviate completely from Vodafone itself.

Many thanks

Umesh

Edit: Please do not post personal data

[Tina · Accepted solution]

Hello umesh1,

welcome to our community. Nice to see you.

I'll have a look what happened it. Send me the following informations in a private message:

full name

address

customer number

Write a short reply here afterwards.

Kind regards

Tina

Edit: @umesh1  Since I haven't received an answer yet, I think your attachment is solved. I will close this thread now.