Need to cancel my contract of Kable Deutschland

[Sara_C]

Dear Sir / Madam,

I would like to cancel my contract since I am leaving Dresden. I am currently subscribed to Internet from Kable Germany.

Could you please help with this?

Moreover, I have to return the cable router. Where should I send it?

Best regards,

Sara

[Nancy]

Hello Sara_C,

if you're moving, just use our moving service. There you enter all the data we need and we will check whether we can continue to provide you at your new address.

Have you already used it?

Best regards

Nancy

[Sara_C]

Hi Nancy, 

many thanks for your reply.

I would like just to quit my contract and send back the router.

Can you give me further information about that?

Best regards,

                 Sara

[Thomas]

Hi Sara_C,

the contract has a term. If you move, we have to check if the new address is in place and the contract moves with you. If you leave Germany, the contract can be terminated prematurely. Please give us some more information.

Regards

Thomas