Good Morning,
On January 2019 i moved to a new apartment after having 1 year of vodafone Kabel. Due to availability i had to switch to Vodafone DSL and ectended the contract for 2 more years. Nevertheless from January 2019 to December 2019 i was paying two bills, both for Kabel and DSL. Vodafone should have cancleed my Kabel copntract automaticaly and didn't do it. I have tried contacting Vodafone multiple times over the last year but although they realize that i have paid 2 contracts for alomost one year, customer service always hang up the phone before providing a soltion fpr refunding the amount.
I would really appreciate if I could get this issue sorted.
Many thanks.
