Cancellation of contract with Kabel Deutschland

[afai97202013]

Hallo, 

I fax the Kundigung to Kabel Deutschland two days ago. And I get the e-mail from the Vodafone today. However, they don't mention the termination date of my contract and I cannot get any information(Vertrag or Rechnung)  from MeinVodafone. I will leave Germany at the end of March this year and my bank account will close at the end of August. Please just tell me when my contract will terminate. 

Regards,

afai

[Thomas]

Hi afai97202013,

you've come to the right place. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

[afai97202013]

I can read the Tarif and Rechnung now. But my Vertagsende is 06.01.2020 and I will leave Germany at the end of March. I know that I still need to pay another 3 months after I leave Germany. (Maybe 06.06.2019 I guess.) Should I send another letter to proof I'm going to leave Germany? 

Regards,

afai97202013

[Stephan]

Hi afai97202013,

please send a private message, as Thomas had already asked.

I need the following information from you:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

[Stephan]

Hi afai97202013,

thanks for your pm.

In the meantime you should have received the cancellation confirmation to 06.01.2020.

So that we can adapt your notice, I need your exact move date. You will then receive a new confirmation of termination from me with an earlier date.

Regards

Stephan

[Tina]

Hello afai97202013,

I changed the cancellation date. You will get the confirmation separately.

Best regards

Tina