Frage
Antwort
Lösung
am 24.08.2018 15:01
Hi,
I recently took a Kabel Internet connection. Somehow the addional Security pack (Sicherheitspaket) option was included. I would like to cancel only the Sicherheitspaket option. Please guide me through the procedure.
Thanks,
Gopi
Gelöst! Gehe zu Lösung.
am 01.09.2018 09:28
Hello GopiSankar,
thank you for your data.
I stopped cancelling your security package at the end of the trial period. You will also receive a written confirmation.
Do you have any questions or may I close your contribution?
Best regards
Nancy
am 27.08.2018 18:20
Hi GopiSankar,
to cancel this option, you can use our contact form. You can also send me your data by private message and I will do it for you.
Please send me the private message with the following information:
your name
your address
your customer number
the link of this thread
Please reply here when you have sent the private message.
Regards
Stephan
am 30.08.2018 23:44
Hi Stephan,
I have sent a personal message with the details.
Thanks,
Gopi
am 01.09.2018 09:28
Hello GopiSankar,
thank you for your data.
I stopped cancelling your security package at the end of the trial period. You will also receive a written confirmation.
Do you have any questions or may I close your contribution?
Best regards
Nancy
am 03.09.2018 15:03
Thanks a lot, please close the thread.
am 07.09.2018 11:24
Hi GopiSankar,
okay then, here's closed.
Regards
Stephan